Why Choose Scriven & Co. to sell your Residential Property?
In an ever-expanding, diverse marketplace, let us help you to choose the right estate agent to represent you. We are a leading, established, professional firm with our roots in Birmingham, the Black Country and Worcestershire.
Led by George Scriven, who has spent as long as he can remember working for the firm, our residential sales team of 6 is passionate about selling property, and making the experience as seamless as possible. George undertakes market appraisals, meeting potential clients and providing sales advice; his insightful, composed approach is frequently commended. As an Associate of the RICS and a fellow of the National Association of Estate Agents, not only does George have the required knowledge and experience, but everything undertaken within the department is done so with precision and compliance at the forefront. The team’s knowledge of the local and surrounding areas is second to none, and we thrive on building relationships with our clients, as we understand how integral communication is at all stages of a sale.
We understand that selling a property, whether your own, or acting on behalf of an estate or a parent with power of attorney can be a stressful, anxious and a time-consuming experience. For this reason, you will be allocated a member of our team as your primary point of contact, to guide you through the process and keep you updated as your sale progresses.
I’m interested in selling my property, how can Scriven & Co help?
We would love to help! We can be reached via email email@example.com, by telephone on 0121 422 4011 (option 1) or of course by simply visiting us in our office at Estate House, 821-829 Hagley Road West B32 1AD. We will ask you a few questions about the property in question, and make an appointment to conduct a free, no obligation market appraisal.
The first stage of selling a property, is a thorough, market appraisal. In doing this, we are able to give you the best advice we can, which in turn will enable you to consider all factors and make an informed decision about how to proceed. In order to determine the market value for your property, we will often use different methods to provide to you with a realistic indication of value. We will also demonstrate how we have arrived at the value. In addition, we are also happy to discuss how we intend to market your property, any marketing campaigns or strategies which may vary depending on the property type, condition and your individual circumstances. If your property is occupied by a tenant, whether managed by Scriven & Co or not, we may still be able to offer your property for sale. Similarly, if your property is vacant and you are undecided whether to let or sell, we are able to market your property both “for sale” and “to let” simultaneously, if so required.
What happens during a market appraisal?
Our valuers will have already done their homework prior to visiting you. We have been selling properties in the region since 1937, and this experience puts us ahead of our competitors when it comes to knowledge and advice. As well as talking you through the current market conditions and comparable properties, we will listen to your preferences and requirements. We appreciate that circumstances surrounding a sale are often different, so we will tailor our approach to meet your needs.
This might be discussed during the initial appraisal, or afterwards, once the signed terms of business have been returned to our offces. You may have various queries including the best way to present the property or if there is anything extra you can do to help during the marketing process. We are happy to help and provide advice on as much as we can, including advice on pre-market considerations regarding the condition, presentation and also a viewing strategy.
What happens after the appointment?
After undertaking a marketing appraisal, we will provide you with our recommendations in writing. This correspondence will also contain and detail our terms of business (terms and conditions) for your prior approval. Subject to you being happy with the terms presented, you will simply need to return the signed documentation to our offce along with the required documents, as detailed later on.
I would like to instruct Scriven & Co. what should I do now?
This is great news! Please let us know in whichever way is easiest for you. We will get straight to work in booking a follow up appointment where we will take photographs, measurements and prepare the draft brochure. At this stage you will be allocated a member of staff who will be your main point of contact throughout the entire process.
What documents do Scriven & Co. need from me in order to get my property on the market?
We will need you to sign and return your agency agreement, certify your property brochure once it has been sent to you, and in order to comply with money laundering regulations, we will require from you the following:
Government issued Photographic ID such as a passport or driving licence.
Proof of address in the form of a recent utility bill or bank statement.
In certain circumstances where we are required to identify a beneficial owner/s we will require additional information / documents from you.
A review by the Taylor Family
"All their departments are friendly, competent, responsive and provide good value. As a chartered surveyor myself I am impressed by the consistent quality and professionalism of the service they offer."
What is an Energy Performance Certificate, and why do I need one?
An EPC shows information on a property's energy use and typical energy costs plus makes recommendations on how to reduce energy usage and increase effciency. If you are selling a property, it is a legal requirement there must be an EPC in place. There may already be one in place for your property as they are valid for ten years – we can carry out a quick check for you. If you do not have one in place, we are happy to assist. We are also happy to provide advice on any necessary/potential upgrades, in order to improve the energy performance rating.
To assist us in finding the most suitable purchaser and achieving the best possible price, we will organise the following:
- The installation of recognised “for-sale” board.
- Produce high quality sales particulars to include both floorplan and EPC
- Produce quality photographs in house or alternatively we can arrange for professional photography at an additional cost.
- Internet listing on a selection of websites in order to provide a wide coverage. In addition to our own website www.scriven.co.uk all of our properties are also displayed on www.onthemarket.com which links to Facebook, www.rightmove.co.uk and www.teamprop.co.uk
- Multi photographic display facilities Our in-house graphics department will produce individual property displays to feature in the head-offce reception area, as well as in our illuminated offce-windows. Our window display and reception area with ample seating is probably the largest of any estate agent in the region.
- Comprehensive Mailing List. We have a substantial categorised e-mailing list of people seeking to purchase property. Prospective purchasers are matched and contacted by telephone, email and post and encouraged to make an appointment to view.
- Virtual Tours can be viewed as part of the property information on the various internet sites, with some properties also featuring on our YouTube channel. These tours are made using a mobile phone and give prospective purchasers a taster of the property. The tours are essentially a walk-through video of the property. Alternatively, we can arrange professional videography at an additional cost.
- We will use our ISO (quality control) accreditation procedures in “estate agency and valuation” in order to minimise the risk of potential issues or misunderstandings at a later date.
- With tried and tested procedures under constant review, this not only ensures a high-quality service to our clients, but also minimises the risk of potential problems during the sale procedure. Our staff undergo continued professional training to value, sell and manage any potential problems prior to the commencement of marketing.
What happens when my property is on the market?
As soon as all paperwork is in place, your property will go ‘live’ on the sales market. This means that it will be visible in our offce window, on our website and via our property portals. We will also run a software ‘match’ which will send a notification to all of our registered applicants who are looking for a property like yours. We will have already spoken about viewing arrangements and the best way to work around you, so we will keep you updated on interest in accordance with that. We are of course happy to arrange for our in-house viewings clerk to conduct viewings on your behalf, free of charge, and understand that you might like to be involved too. However, if you prefer, leave it all to us and we will be in touch with feedback just as soon as we can obtain it..
When an applicant makes an offer on your property, we will attempt to report it to you verbally in the first instance, and then follow up in writing, outlining the key terms of the offer. We will remain on hand to discuss offers and support you as you select your eventual purchaser. We can offer advice on legal representation if so required, and also endeavour to assist you should a problem arise with a property you might be acquiring. We are here to help you, and provide support, through each step of the process.
How do we agree a sale?
Once you are comfortable with an acceptable offer, we will notify the relevant party. We will also ensure all checks in respect of identification; money laundering and proof and availability of funds are undertaken. We will then require details of your chosen legal representative and once all paperwork has been received, we will create the Memorandum of Sale, this is the legal document which is sent to both parties solicitors outlining the terms of the sale. The solicitors will take over from this point as it becomes a legal process.
Is that everything?
No, we aren’t going anywhere! We will remain on hand through to completion of the sale, providing regular progress reports from your purchaser, their solicitors and other parties involved in your chain to answer any questions you may have as the process evolves. Sometimes unforeseen issues can arise but should they do so you can rest assured knowing we have the knowledge and experience to assist. We will be your sounding board and your go between – whatever you need, just give us a call.
Get in touch
Call us on 0121 422 4011 or send us a message...